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ABOUT ID&C

When the moment matters, we make it work.

We design and make the credentials behind the moment of access. Wristbands at the gate. Badges at registration. Keycards in the lobby. The small piece of an event or a stay that's invisible when it works and a problem when it doesn't. We've been doing it since 1995 for thousands of events and hotels.

How we got here

ID&C started at a kitchen table in Tunbridge Wells, England, in 1995. Chris and Gill Wilkey set out to build the most respected wristband and credential maker in the world.

Four years later, we introduced the first cloth wristband at Glastonbury Festival - a product that's now everywhere in live events. The idea behind it stuck: take a small thing, design it well, make it well, and the moment it lives in gets better.

Thirty-plus years on, we continue to serve festivals, stadiums, conferences, theme parks, hotels, and resorts - anywhere a guest, a fan, or an attendee meets the moment they came for. All from our 15,000 sqr ft HQ in Bradenton Florida USA.      

What we make

Custom credentials. Designed in-house. Delivered when you need them.

Two industries. One standard.

We serve two industries that depend on getting access right: live events and hospitality. Same commitment to security, reliability, and a seamless guest experience.

What makes ID&C different

Six things set us apart. One alone would be enough. Together, they're hard to argue with.

01

We work like an agency, not a vendor.

Design leadership is built in - not sold as an upsell.

02

Custom is in our DNA.

Every project is a fresh challenge. We’ll bring your vision to life.

03

Built for events and hospitality equally.

Push Pass handles fulfillment for events. InnStock provides on-demand ordering for hotels. Neither is derived from the other.

04

Backed by CCL and Avery.

Global supply chain depth. Material science. Scale at any size.

05

We make a lot of what we sell.

In-house design and production across our own facilities.

06

Your problem becomes our problem.

When delays hit, we put team members on planes - wherever in the world you need them.

Backed by CCL Industries and Avery.

In 2020, ID&C joined CCL Industries under the Avery operating segment - two of the largest brand-services groups in the world. The backing gives us scale, supply chain depth, and material science most credential makers can't match. The way we work hasn't changed.

Milestones

Thirty years, delivering smooth access for hotels and events.

1995

Founded by Chris and Gill Wilkey at a kitchen table in Tunbridge Wells, UK.

1999

Introduced the first cloth wristband at Glastonbury Festival.

2005

Made the Make Poverty History silicone wristbands for Oxfam. Over 17 million sold worldwide.

2011

Custom RFID wristbands for Coachella, the first major festival to replace paper tickets with RFID access.

2016

Opened our first US office in Sarasota, Florida. Small room. Big plans.

2017

Pioneered the use of RFID wristbands as room keys for hotels and resorts.

2018

Bought our 15,000 sq ft facility in Bradenton, Florida - our American home.

2020

Acquired by CCL Industries, part of the Avery segment. Craig Bennett takes the reins as General Manager.

2021

First US patent - a smart dual-technology wristband, designed in-house.

2022

Launched Push Pass, our first digital product. Event fulfillment built by people who run events.

2023

Craig Bennett takes on joint GM of RFID Hotel, an Avery sister business.

2024

Launched InnStock and Event Pass - purpose-built digital tools for hotels and events.

2026

Today: millions served. Still custom. Still here.

ID&C United States headquarters

Meet the leadership team

The people you'll actually talk to.

Craig Bennett

General Manager

Twenty years in live events and hospitality. Joined ID&C in 2011, took the GM role in 2020. Leads ID&C and RFID Hotel. Originally UK, now based at ID&C HQ in Florida.

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Caleb J. W. Jones

VP Sales, North America

Leads North American sales - from festival wristbands to RFID resort key cards. A sharp eye for where hospitality and live experiences meet smart technology. Florida-based.

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Farah Horne

Director of Purchasing & Logistics

25+ years in global sourcing and supply chain. Has helped grow companies past $120M. Runs purchasing and logistics for ID&C since 2015.

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Melissa Fingado

Senior Manager, Customer Experience

Eight years at ID&C. Background spans events, marketing, and operations. The person making sure you get exactly what you need, when you need it.

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Ruben Rodriguez, MBA

Financial Controller

20+ years in finance, 18 in management. Track record across manufacturing, distribution, and waste management. Keeps the numbers honest.

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Robert West

Creative Director, Marketing & Innovation

Fifteen years in events and hospitality. US patent holder. Work on display at London's Victoria and Albert Museum. Design background; user-first lens.

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Bill Cox

Director of Operations

Bill leads operations at ID&C, bringing 25+ years in manufacturing and a belief that great products come from great teams.

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Come visit us.

Fifteen thousand square feet of design, production, and the people who'll pick up the phone when you call.

Address
5028 Lena Road, Bradenton, FL
Hours
Mon–Fri, 8:30–5:30 ET
Phone
+1 (941) 739-6935
Email
contact@idcband.com

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5028 Lena Road Bradenton, Florida 34211
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