Coachella Valley Music and Arts Festival - 2011
To provide organizers with an access control solution that would prevent the resale of tickets, drastically reduce wristband pass-backs and give greater control over the admission of guests. In 2010, Coachella organizers struggled with worries of overcapacity after many wristbands were being either copied or easily removed and passed over the gate, therefore whatever solution was used, the event wristbands themselves had to have additional security features preventing any chance of reproduction.
ID&C collaborated with RFID systems provider Intellitix to offer Coachella a contact-less access control solution replacing physical tickets with custom-designed RFID wristbands. The system used a secure database of ticket-holders' information which linked to ID&C's RFID wristbands through an encrypted 16-digit UID code. The wristbands featured an RFID chip encased in a watertight tag and were fitted with the company’s patented Smartlock® closure. The wristbands also featured a range of security weaves, making forgery practically impossible. Intellitix provided an RFID portal system across the entrance of the Coachella festival site, whereupon entry; patrons tapped their RFID wristbands on the portals for instant access.
ID&C’s custom designed security wristbands, coupled with an RFID SmartCard gave organizers a robust identity solution that ran in sync with the RFID hardware and systems to completely eradicate touting, secondary ticket sales, and wristband pass backs.
The RFID system gave event managers complete control over the admission process, generating real-time attendance figures depicting how many fans were in our outside of the main arenas.
When accessing the festival site, the RFID portals read the RFID chips in the wristbands, instantly matching the UID to the corresponding ticket information, granting access to fans in less than a second. This additional benefit also helped to drastically reduce queuing times and alleviate pressure on security personnel.