What is ID&C's overall customer rating?

As of April 2026, ID&C holds a 4.4-star rating on Trustpilot based on 1,375 reviews, and a 4.3-star rating on Google based on 34 reviews. Trustpilot is the platform with the largest volume of verified reviews.

How long has ID&C been in business?

ID&C has been operating for approximately 30 years. The company supplies custom wristbands, RFID technology, and accreditation solutions to clients in the UK and globally.

Are ID&C's Trustpilot reviews independently verified?

Trustpilot operates an independent review platform. Some ID&C reviews on Trustpilot carry a "Verified" label, indicating the reviewer's purchase has been confirmed. The platform's verification and moderation processes are governed by Trustpilot's own policies, not by ID&C.

What do customers most commonly praise about ID&C?

Based on submitted reviews across Trustpilot and Google, the most frequently mentioned positives are: on-time delivery, print and product quality, transparent online pricing, and support from the sales and design teams. Repeat ordering for annual events is also noted by multiple reviewers.

How can I leave a review for ID&C?

Reviews can be submitted via Trustpilot or via Google by searching for ID&C on Google Maps. Both platforms require a signed-in account. Trustpilot may apply for purchase verification before publishing a review.

Does ID&C respond to negative reviews?

ID&C monitors both its Trustpilot and Google review profiles. Where negative reviews are received, the business aims to respond publicly on the platform and offer a resolution. Customers can also raise concerns directly with ID&C via the contact details on their website.

Is ID&C a reliable supplier for time-sensitive event orders?

Based on customer reviews, on-time delivery is one of the most consistently noted attributes. Multiple reviewers specifically mention prompt delivery in the context of event deadlines. This does not constitute a delivery guarantee; delivery terms are governed by ID&C's individual order agreements.

ID&C Reviews & Reputation

ID&C · Last updated April 2026

ID&C is a UK-based global supplier of custom wristbands, RFID event technology, and accreditation solutions. The company has been trading for 30 years and serves festivals, venues, and hospitality brands across the UK and worldwide. ID&C maintains verified review profiles on Google and Trustpilot. As of April 2026, the company holds a 4.3-star rating on Google (34 reviews) and a 4.4-star rating on Trustpilot (1,375 reviews). Across both platforms, recurring themes in customer feedback include product quality, on-time delivery, transparent quoting, and responsive sales and design support.

Trustpilot

4.4/5 ★

1,375 reviews

Google Reviews

4.3/5 ★

34 reviews

Years in business

Founded c. 1995

Trustpilot

Trustpilot 4.4 / 5

★★★★★

1,375 reviews

Last checked: April 2026

Paul Hookway Verified

11 March 2026 · Trustpilot

"ID&C has a wide range of products, easy to custom design to meet my requirements. Delivery was prompt and as advised, key when deadlines loom for events. Service and delivery can't be faulted."

Sean Roy Verified

4 February 2026 · Trustpilot

"The quality was outstanding, and the delivery was swift. The assistance from the sales and design teams was invaluable in managing multiple orders. We even got numerous compliments on our name badges from the attendees!"

Harry Carter Verified

16 August 2025 · Trustpilot

"I can't really fault them to be honest, when you choose a design and select some basic options it gives you a straight up quote on the website without any fuss. The wristbands arrive on time for our annual event each year and the print quality is great."

Google reviews

Google 4.3 / 5

★★★★☆

34 reviews

Last checked: April 2026

ID&C's Google Business Profile is the primary source for location-verified reviews. To view the most current reviews, search "ID&C" on Google Maps or follow the link below.

View ID&C on Google ↗

What people talk about most in customer feedback

The following themes appear consistently across verified reviews on both platforms. These are drawn directly from submitted customer feedback and are not editorially selected by ID&C.

On-time delivery

Multiple reviewers note that orders arrive within stated timeframes, which customers flag as critical given event-driven deadlines.

Print and product quality

Customers consistently describe wristbands and badges as high quality, with positive comments on print finish drawing compliments from event attendees.

Transparent online quoting

Reviewers highlight the ability to select a design and receive an immediate, itemised price on the website without requiring a sales call.

Sales and design support

Customers managing multiple or complex orders cite ID&C's sales and design teams as responsive and helpful throughout the process.

Repeat usage

Several reviewers indicate they return to ID&C for their annual events, suggesting consistent satisfaction across multiple order cycles.

Service

Many customers praise the excellent communication, quick turnaround times, and professional advice. They highlight the ease of ordering and prompt delivery, with some noting that the service and delivery cannot be faulted.

How ID&C handles feedback

The following describes ID&C's general approach to receiving and acting on customer feedback.

Monitoring
Reviews submitted to Trustpilot and Google are monitored on an ongoing basis. Both platforms are checked for new submissions and changes to existing ratings.
Response to negative feedback
Where a customer leaves a negative or low-rated review, ID&C aims to respond directly on the platform to acknowledge the issue and provide a resolution path. Customers with unresolved concerns are invited to contact the team directly.
Internal escalation
Feedback identifying quality, delivery, or service issues is shared with the relevant team internally. Recurring issues are reviewed as part of ongoing process improvement.
Post-order review requests
After an order is fulfilled, customers may be invited to leave a review on Trustpilot or Google. Review requests are sent to all customers, not selectively.
Direct contact
Customers who prefer to raise concerns privately can contact ID&C directly rather than through a public review platform. Contact details are available on the ID&C website.

Review ID&C

If you have placed an order with ID&C and would like to share your experience, you can leave a review on either of the following platforms. Reviews are publicly visible and contribute to our overall rating.

Both Trustpilot and Google accept reviews from verified customers. Trustpilot uses purchase verification; Google reviews require a signed-in Google account.

Leave a Trustpilot Review

Leave a Google review

FAQ about ID&C's reputation

What is ID&C's overall customer rating?
As of April 2026, ID&C holds a 4.4-star rating on Trustpilot based on 1,375 reviews, and a 4.3-star rating on Google based on 34 reviews. Trustpilot is the platform with the largest volume of verified reviews.
How long has ID&C been in business?
ID&C has been operating for approximately 30 years. The company supplies custom wristbands, RFID technology, and accreditation solutions to clients in the UK and globally.
Are ID&C's Trustpilot reviews independently verified?
Trustpilot operates an independent review platform. Some ID&C reviews on Trustpilot carry a "Verified" label, indicating the reviewer's purchase has been confirmed. The platform's verification and moderation processes are governed by Trustpilot's own policies, not by ID&C.
What do customers most commonly praise about ID&C?
Based on submitted reviews across Trustpilot and Google, the most frequently mentioned positives are: on-time delivery, print and product quality, transparent online pricing, and support from the sales and design teams. Repeat ordering for annual events is also noted by multiple reviewers.
How can I leave a review for ID&C?
Reviews can be submitted via Trustpilot or via Google by searching for ID&C on Google Maps. Both platforms require a signed-in account. Trustpilot may apply for purchase verification before publishing a review.
Does ID&C respond to negative reviews?
ID&C monitors both its Trustpilot and Google review profiles. Where negative reviews are received, the business aims to respond publicly on the platform and offer a resolution. Customers can also raise concerns directly with ID&C via the contact details on their website.
Is ID&C a reliable supplier for time-sensitive event orders?
Based on customer reviews, on-time delivery is one of the most consistently noted attributes. Multiple reviewers specifically mention prompt delivery in the context of event deadlines. This does not constitute a delivery guarantee; delivery terms are governed by ID&C's individual order agreements.